DISTANCE SALES AGREEMENT
The subject of this agreement is the sale and delivery of the product, the characteristics and sales price of which are specified below, ordered electronically by the BUYER from the SELLER's website https://birelin.com, and the determination of the rights and obligations of the parties in accordance with the provisions of Law No. 4077 on the Protection of Consumers and the Regulation on Distance Contracts.
The Buyer acknowledges and declares under this agreement that they have been clearly and understandably informed by the seller, in a manner suitable for the internet environment, about the seller's name, title, full address, telephone and other contact information, the basic characteristics of the goods subject to sale, the sales price including taxes, the payment method, delivery conditions and costs, etc., all preliminary information regarding the goods subject to sale, the right of withdrawal and how to exercise this right, the official authorities to which complaints and objections can be submitted, etc., that they have confirmed this preliminary information electronically, and that they subsequently placed an order for the goods.
The Seller agrees and undertakes to fully fulfill the obligations imposed on it in this contract, except in cases of force majeure, in accordance with the provisions of Law No. 4077 on the Protection of Consumers and the Regulation on Distance Contracts.
Persons under the age of 18 (eighteen) cannot make purchases on https://birelin.com. The Seller will assume that the age stated by the buyer in the contract is correct. However, the Seller cannot be held responsible in any way for the buyer's incorrect age statement.
After the BUYER approves this Agreement on the WEBSITE, the price and costs of the Product(s) ordered will be collected via the payment method chosen.
ARTICLE 1 - PARTIES
|
SALES PERSON:
|
|
Title .Ş
|
|
|
Address: - Ankara
|
|
|
Telephone:
|
|
|
Fax:
|
|
|
E-Mail:
|
|
|
Bank Account:
|
|
|
BUYER (CONSUMER):
|
|
Name,Surname/Title:
|
|
|
Address:
|
|
|
Telephone:
|
|
|
E-Mail:
|
|
ARTICLE 2: MATTERS OF WHICH THE BUYER HAS BEEN INFORMED IN ADVANCE
The BUYER confirms that, prior to the establishment of this Agreement by the BUYER's acceptance on the WEBSITE and before placing an order and incurring payment obligations, they have been informed by viewing and examining all general and specific explanations on the relevant pages/sections of the WEBSITE.
- Seller's title, contact information, and current identifying information,
- The basic characteristics of the products offered for sale are:
- The sales process stages during the purchase of the Product(s) from the WEBSITE, and the appropriate tools and methods for correcting incorrectly entered information,
- The privacy, data usage-processing, and electronic communication rules applicable to the BUYER's information applied by the SELLER, the BUYER's permissions given to the SELLER in these matters, the BUYER's legal rights, the SELLER's rights, and the methods of exercising the rights of the parties,
- Shipping restrictions for products are determined by the SELLER.
- The payment methods accepted by the SELLER for the Product(s) subject to this contract, the basic features and characteristics of the Products, and the total price including taxes (the total amount to be paid by the BUYER to the SELLER, including related costs)
- Information regarding the procedures for delivering the products to the BUYER and the shipping, delivery, and cargo costs,
- Other payment/collection and delivery information related to the products, as well as information regarding the performance of the Contract, and the commitments and responsibilities of the parties in these matters,
- Products and other goods/services for which the BUYER does not have the right to withdraw,
- In cases where the BUYER has the right to withdraw from the contract, the conditions, duration, and procedure for exercising this right, and the fact that the BUYER will lose their right to withdraw if it is not exercised within the specified period, are specified.
- In the case of Products subject to withdrawal, if the Product is damaged or altered within the withdrawal period due to misuse according to the instructions, normal operation, or technical specifications, the BUYER's request for withdrawal may not be accepted, and in all cases, the BUYER shall be liable to the SELLER. In cases where the SELLER agrees, the SELLER may deduct an amount deemed appropriate from the refund to the BUYER to cover the damage or alteration.
- In cases where the right of withdrawal applies (and other relevant circumstances), the manner in which the Products can be returned to the SELLER and all related financial aspects (including return methods, costs, and refund of the Product price) are as follows:
- If the BUYER is a legal entity, it cannot exercise its "consumer rights," including the right of withdrawal, for Products purchased for commercial or professional purposes (for example, bulk purchases are always considered to be of this nature).
- Depending on their nature, all other sales terms included in this Agreement, once established by the BUYER's approval on the WEBSITE, will be sent to the BUYER via email and may be stored and accessed by the BUYER for the requested period, and the SELLER may also store them for a period of three years.
- Privacy, personal data and electronic commercial communications procedures and practices,
- In case of disputes, the BUYER may submit complaints to the SELLER using the provided contact information, and may also file legal applications to the District/Provincial Arbitration Boards and Consumer Courts in accordance with the relevant provisions of Law No. 6502.
ARTICLE 3 - DATE OF CONTRACT AND FORCE MAJEURE
The contract date is the date the order is placed (payment is made) by the buyer.
Circumstances that did not exist or were unforeseen at the time the contract was signed, that develop beyond the control of the parties, and whose occurrence makes it impossible for one or both parties to partially or completely fulfill their obligations and responsibilities under the contract, or to fulfill them on time, shall be considered force majeure (natural disaster, war, terrorism, insurrection, changes in legislation, seizure or strike, lockout, significant malfunction in production and communication facilities, etc.).
The parties shall not be liable for their inability to perform their obligations during the continuation of a force majeure event. If this force majeure situation continues for 30 (thirty) days, each party shall have the right to terminate the contract unilaterally.
ARTICLE 4 - SUBJECT OF THE AGREEMENT: PRODUCT, PRICE, PAYMENT AND DELIVERY
The type and kind of products (goods/services), quantity, brand/model/color, unit price(s), sales price, payment (collection) information, invoice information, and delivery information, including the delivery location specified by the BUYER, are as stated below. https://birelin.com is not responsible for price inaccuracies resulting from system errors. Accordingly, the seller is not responsible for promotional or pricing errors that may arise due to system errors, design flaws, or illegal interventions on the website. The buyer cannot make claims against the seller based on system errors.
The person to be invoiced and the person making the contract must be the same. The information below must be accurate and complete. The buyer accepts full responsibility for any damages arising from inaccurate or incomplete information and also accepts all liability arising from this situation.
|
PRODUCT:
|
UNIT PRICE:
|
PIECE:
|
TOTAL :
|
|
………………
|
……………………
|
…………..
|
……………….
|
| Order processing and shipping fees |
………………
|
| TOTAL PAYMENT |
……………..
|
| DELIVERY INFORMATION |
|
Name,Surname/Title:
|
|
|
Address:
|
|
|
Telephone:
|
|
|
E-Mail:
|
|
| BILLING INFORMATION: |
|
Name,Surname/Title:
|
|
|
Address:
|
|
|
Telephone:
|
|
|
E-Mail:
|
|
|
|
|
Order/Payment Procedure
After the buyer confirms the total TL amount (including VAT) of the products added to the shopping cart (or the total installment amounts for installment transactions), the transaction is processed through the POS terminal of the relevant bank card.
For customers who prefer not to use their credit card information online, https://birelin.com offers the option of paying by cash transfer (EFT). Customers can choose their preferred bank and make the transfer. If an EFT is made, the date the funds are credited to the account will be considered. When making a transfer/EFT, the "Sender Information" must match the Invoice Information, and the order number must be included.
Any disruptions in the process or problems that may arise with the credit card will be notified to the buyer using one or more of the telephone/fax/email methods specified in the contract. If necessary, the buyer may be asked to contact their bank. The processing time for orders is not the moment the order is placed, but the moment the necessary payment is collected from the credit card account or the bank transfer (EFT) is confirmed to have reached the seller's accounts.
In the exceptional event that the goods subject to the contract cannot be supplied for a justifiable reason and/or a stock problem is encountered, the buyer will be immediately informed clearly and understandably, and if the buyer approves, another product of equal quality and price may be sent, or, at the buyer's request and choice, a different product may be sent, and the contractual obligation will be deemed fulfilled in this way. The buyer may wait for the product to be back in stock or for other obstacles to delivery to be removed and/or the order may be cancelled. The BUYER is free to give or withhold such approval in all respects, and in cases where approval is not given, the contractual and legal provisions regarding order cancellation (contract termination) will apply.
In cases where it becomes impossible to fulfill the obligation to deliver the goods subject to the contract, the buyer will be informed of this situation, and the total amount paid and any documents that may have obligated the buyer to further payment will be returned within ten days at the latest, and the contract will be cancelled. In such a case, the buyer will not have any additional claims for material or moral damages from the seller.
If, after delivery of the product, the bank or financial institution fails to pay the Seller the product price due to the unauthorized or unlawful use of the Buyer's credit card by unauthorized persons, not resulting from the Buyer's fault, the Buyer is obligated to return the delivered product to the Seller within 10 days. In such cases, the shipping costs shall be borne by the Buyer.
If the Buyer has chosen to pay by credit card, the BUYER acknowledges, declares, and undertakes that they will separately confirm the relevant interest rates and information regarding default interest with their bank, and that the provisions regarding interest and default interest will be applied within the scope of the "Credit Card Agreement" between the Bank and the BUYER, in accordance with the applicable legislation.
Order Cancellation
To cancel your order before it enters the shipping process, you can submit your cancellation request using the "Return Order" button on the Customer page at "[email protected]". If you cancel your order this way, the order amount will be refunded to your credit card without any deductions.
If your order has already entered the shipping process, you can refuse delivery and return the package to us. For orders cancelled in this way, the amount will be refunded to your credit card, minus the shipping cost.
Delivery
The Product subject to this contract will be delivered to the BUYER or to a third party/organization at the address indicated on the WEBSITE, in accordance with the principles stated below, provided that the legal 30-day period is not exceeded. If the product(s) do not reach the customer within the specified period, delivery problems must be reported immediately to customer service using the email address [email protected].
If the SELLER determines that it cannot supply the Product subject to the Contract, it may supply another product/service of equal quality and price within three (3) days of learning of this situation, by clearly informing the Consumer through one of the same means and obtaining their verbal/written consent, and shall be deemed to have fulfilled its Contractual obligation in this way. The Consumer is free to give or withhold such consent, and in cases where consent is not given, the contractual and legal provisions regarding order cancellation (Contract termination) shall apply.
If the shipping company does not have a branch in the BUYER's location, the BUYER must pick up the Product from another nearby branch of the shipping company notified by the SELLER. In areas where the shipping company delivers only once a week, delays may occur in the specified delivery time due to inaccuracies and deficiencies in the shipping information, and in cases such as social events and natural disasters. The buyer cannot hold the seller liable for these delays.
Generally, and unless explicitly stated otherwise, delivery costs (shipping fees, etc.) are the responsibility of the BUYER.
If the BUYER is not present at their address at the time of delivery of the products shipped by cargo, and the persons at the address refuse delivery, the SELLER will be deemed to have fulfilled its obligation in this regard. If there is no one at the address to receive the delivery, it is the BUYER's responsibility to contact the cargo company and track the shipment. If the product is to be delivered to a person/organization other than the BUYER, the SELLER cannot be held responsible for any extra shipping costs arising from the recipient's absence from the address or refusal to accept delivery, inaccuracies in the shipping information, and/or the BUYER's absence.
In these cases, any damage resulting from the BUYER's delayed receipt of the product, as well as expenses incurred due to the product waiting at the cargo company and/or the return of the shipment to the SELLER, are the responsibility of the BUYER.
The BUYER is responsible for inspecting the Product upon receipt and, if any problems caused by shipping are found, refusing to accept the Product and having a report drawn up by the shipping company representative. Otherwise, the SELLER will not accept responsibility. In case of damaged packaging; damaged packages should not be accepted, and a report should be drawn up by the shipping company representative. If the shipping company representative believes the package is not damaged, the BUYER has the right to have the package opened on the spot to check that the products were delivered undamaged and to have the situation documented with a report. Once the package is accepted by the BUYER, it is considered that the shipping company has fully completed its duty. If the package is not accepted and a report is drawn up, the situation should be reported to the seller's Customer Service as soon as possible, along with the copy of the report remaining with the BUYER.
Unless otherwise stipulated in writing by the SELLER, the BUYER must have paid the full price of the Product before receiving it. If the price of the Product is not fully paid to the SELLER, the SELLER may unilaterally cancel the contract and not deliver the Product.
If, for any reason after product delivery, the Bank/financial institution to which the credit card used for the transaction belongs fails to pay the product price to the SELLER or requests a refund of the amount paid, the product must be returned to the SELLER by the BUYER within 3 days at the latest. The SELLER reserves all other contractual and legal rights, including the right to pursue the product price claim, even if the return is not accepted.
If, due to extraordinary circumstances beyond normal sales/delivery conditions (such as adverse weather conditions, heavy traffic, earthquakes, floods, or fires), delivery is not possible within the legally mandated maximum period of 30 days, the SELLER will inform the BUYER. In this case, the BUYER may cancel the order, order a similar product, or wait until the extraordinary circumstances are resolved.
ARTICLE 5 - RIGHT OF WITHDRAWAL
The BUYER has the right to withdraw from this Agreement within fourteen (14) days from the date of receipt of the Product without giving any reason and without paying any penalty. However, legally, there is no right of withdrawal for contracts relating to the following goods/services, even if they have not been used/utilized:
a) Goods prepared in accordance with the BUYER's specific requests or personal needs (including those modified or supplemented to be specific to the person/personal needs, and special products imported/procured domestically or abroad based on the BUYER's order)
b) Goods that become mixed with other products after delivery and are by their nature impossible to separate.
c) Books, CDs, DVDs, audio and video recordings, software, and all other digital content products, as well as computer consumables, from which the protective elements such as packaging, tape, seals, and wrapping have been opened;
d) Goods or services whose price varies depending on fluctuations in financial markets and is beyond the control of the seller/provider.
e) Services that have begun to be performed within the cancellation period with the BUYER's approval.
f) Other goods and services generally considered outside the scope of distance selling under relevant legislation, as well as cases where the BUYER makes a purchase for commercial/professional purposes.
In cases where the right of withdrawal is applicable, the BUYER is legally responsible for any changes or damage that occur if the product is not used in accordance with its operation, technical specifications, and usage instructions within the withdrawal period. Accordingly, if any changes or damage occur due to the product not being used in accordance with its usage instructions, technical specifications, and operation during the period up to the withdrawal date, the BUYER loses the right of withdrawal.
In cases where the right of withdrawal exists, it is sufficient for the BUYER to have sent a clear notification of their intention to exercise this right to the SELLER (in writing to the contact addresses specified above) within the legal 14-day period. If this right is exercised within the specified period, the product must be returned to the SELLER's address above within a maximum of ten (10) days, at the BUYER's expense.
In this return process, the product must be delivered complete and undamaged, including its box, packaging, and any standard accessories. Furthermore, in addition to cases where a Return Invoice is legally required to be issued by the BUYER due to tax regulations, the return section on the invoice to be returned with the product must be filled out and signed. Returns of orders invoiced to corporations (legal entities) will not be accepted if a Return Invoice is not issued.
"The address to which the product should be returned is the SELLER's address."
Provided that the BUYER fulfills the above-mentioned requirements, the product price and, if applicable, the delivery costs to the BUYER will be refunded to the BUYER within 14 days from the date the cancellation notice reaches the SELLER, in a manner consistent with the payment method used when purchasing the product.
The BUYER's legal rights and responsibilities regarding the products after the cancellation period, as well as the SELLER's contractual and legal rights and obligations, including collection and offsetting rights, from the BUYER, remain in effect and are valid.
ARTICLE 6 - PRODUCT RETURNS - WARRANTY CONDITIONS
If the product you purchased malfunctions or is found to be defective upon unused within 14 (fourteen) days of the invoice date, you must send the product back to us along with a note explaining the nature of the malfunction. Once the product is received, it will be inspected, taking into account the malfunction report you provided. The malfunction must be confirmed by the relevant department. If the authorized department determines the product to be defective, we will check its stock availability. If it is in stock, a one-to-one replacement will be made and the product will be sent back to the owner. If it is not in stock, we will contact the owner and either the product will be returned or, after the customer's approval, a replacement or similar product will be sent back. In this type of malfunction, the defective product must be sent back to us complete with its invoice, all additional accessories, and original packaging.
Returns of broken, damaged, incorrect, or incomplete products will only be accepted if a report is filed with the courier upon delivery. Your signature confirming receipt of the package from the courier company indicates that you have received the product undamaged and correctly. The courier company will have completed its task from the moment you sign to confirm receipt. Therefore, please open and inspect the package while the courier is at your door.
6.3. The general return period for any product received in error is 14 days. If the product we sent is free from any defects, errors, or malfunctions, and you return it to us in its original, unopened packaging within one week of receiving it, your return will be accepted.
Returns are not accepted after 14 days from the order date.
During this period, returns of used, damaged, or otherwise altered products will not be accepted. Returns must be made with the original packaging.
If any opening, damage, breakage, destruction, tearing, use, or other such conditions are detected on the product or its packaging, and if the product cannot be returned in the same condition as when it was delivered to the buyer, the product will not be accepted for return and the purchase price will not be refunded.
6.4. Return requests must be submitted in writing to the contact addresses listed above. For products sold by companies, returns are not accepted without the original invoices issued to individuals.
The buyer must return the product to the seller via the shipping company that delivered the product to the buyer's address, along with the invoice containing the return information. If the returned product meets the conditions specified in this agreement, it will be accepted as a return, and the refund will be credited to the buyer's credit card/account. No refund will be issued before the product is returned. The time it takes for refunds to credit card accounts to be reflected is at the discretion of the respective bank.
ARTICLE 7 - REFUND
Refunds for returned products will be issued to you after we receive the product. In cases of order cancellations and contract terminations, including those in accordance with the contract and law, if the product price has been collected, it will be refunded to the BUYER within a maximum of 14 days.
The refund will be made in a manner consistent with the payment method used by the BUYER to pay the SELLER for the product price. For example, in credit card payments, the refund process will be made to the BUYER's credit card, and the product amount will be returned to the relevant bank within the same timeframe after the order is canceled by the BUYER; since the reflection of this amount in the BUYER's account after the refund process is completed by the SELLER is entirely related to the bank's processing time, the BUYER acknowledges in advance that the SELLER cannot intervene in or assume responsibility for any possible delays (banks' processes for reflecting refunds in the BUYER's account can generally take up to three weeks).
In the case of returns of goods and services purchased with a card, the seller cannot make cash payments to the buyer due to the contract they have with the bank. The merchant, i.e., the seller, will process the return through the relevant software in case of a return. Since the merchant, i.e., the seller, is obligated to pay the relevant amount to the Bank in cash or by offsetting, cash payment to the buyer is not possible according to the procedure detailed above. Refunds to credit cards will be made by the Bank according to the procedure above, after the buyer pays the amount to the Bank in a single payment.
Return shipping costs for products delivered without problems are the responsibility of the buyer; otherwise, they are our responsibility.
ARTICLE 8 - BUYER'S REQUESTS, COMPLAINTS AND LEGAL REMEDIES - COMPETENT JUDICIAL AUTHORITIES
8.1. The BUYER may submit requests and complaints regarding the product and the sale to the SELLER in writing by contacting them through the SELLER's communication channels specified in the introductory section of the Agreement.
8.2. Some of the matters mentioned in Article 3 above may not be included in this Agreement due to their nature; however, they are included in the Preliminary Information viewed/approved by the BUYER on the WEBSITE, as well as in the relevant sales stages or general information pages/sections of the WEBSITE.
The BUYER can access and review the aforementioned Information and this Agreement at any time by saving the email sent to the email address provided after acceptance on their device. On the other hand, it will be kept in the SELLER's systems for a period of three years.
8.3. In resolving any disputes arising from this Agreement and/or its implementation, the SELLER's records (including records on magnetic media such as computer and audio recordings) shall constitute evidence; the parties' rights arising from relevant mandatory legal regulations in this regard shall remain valid and reserved.
8.4. In case of disputes arising from this Agreement, the Provincial and District Consumer Arbitration Boards shall have jurisdiction within the monetary limits determined and announced annually by the Ministry of Customs and Trade as required by law, and the Consumer Courts shall have jurisdiction in cases exceeding these limits. Within this framework, the BUYER may apply to the Arbitration Boards and Consumer Courts located in their place of residence or, if they so choose, in the place of residence of the SELLER.
ARTICLE 9 - RULES REGARDING SECURITY-PRIVACY, PERSONAL INFORMATION, ELECTRONIC COMMUNICATIONS AND INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
Information regarding the processing of personal data Except for the situations and reasons mentioned in our article; https://birelin.com We do not allow your personal information to be shared with third parties or organizations. https://birelin.com Your personal information will not be rented, sold, or shared with any individual or organization in any way. The credit card information requested on the payment page will not be shared in any way to ensure the highest level of security for our valued customers who shop on our site. https://birelin.com or is not stored on the servers of the companies providing services to it. In this way, all payment transactions are processed. https://birelin.com This process takes place between your bank and your computer via the interface.
Secure Sockets Layer (SSL) technology
https://birelin.com We use Secure Sockets Layer (SSL) technology to ensure the security of your information. SSL technology encrypts and secures your personal information during online shopping.
Standard firewalls
Protected by standard firewalls https://birelin.com Our servers are designed to keep your information secure and protected from other internet users. SSL certificates and standard firewalls work together to protect your personal information and ensure your security.
The necessary security measures for the information and transactions entered by the BUYER on the WEBSITE have been taken by the SELLER within the system infrastructure, in accordance with the nature of the information and transaction and the current technical capabilities. However, since the information in question is entered from the BUYER's device, the responsibility for taking the necessary precautions on the BUYER's side to protect this information and prevent access by unauthorized persons, including those related to viruses and similar harmful applications, rests with the BUYER.
All intellectual and industrial property rights and ownership rights regarding all information and content on the WEBSITE, and their arrangement, revision, and partial/complete use, belong to the SELLER, except for those belonging to other third parties according to the SELLER's agreement.
The SELLER reserves the right to make any changes it deems necessary regarding the above matters; these changes will be effective from the moment they are announced by the SELLER on the WEBSITE or through other appropriate methods.
Other sites accessed from the WEBSITE have their own privacy and security policies and terms of use, and the SELLER is not responsible for any disputes or negative consequences that may arise from them.
ARTICLE 10 - OTHER PROVISIONS
The BUYER acknowledges and declares that they have read all the terms and conditions written in this Agreement and the order-contract pre-information forms (on the WEBSITE) which form an integral part of it, and that they are aware of all the matters written in Article 3 of this Agreement, including the basic features and characteristics of the Product(s) subject to sale, the sales price, the payment method, the delivery conditions, all other pre-information and notifications regarding the SELLER and the Product subject to sale, the right of withdrawal, and the conditions regarding personal information, electronic communication, and reward points; that they have seen all of this electronically on the WEBSITE; and that by ordering the Product and giving their electronic confirmation, approval, acceptance, and consent to all of these, they accept the terms of this Agreement.
Both the aforementioned preliminary information and this Agreement are also sent to the email address provided by the BUYER to the SELLER, and the confirmation of receipt of the order, along with the order summary, is also included in the said email.
Products to Buy
- 3D Secure You will be redirected to their screens.
By clicking the Confirm Order button, you agree to confirm a payment of …….. TL.
DETAILED PRELIMINARY INFORMATION
|
SALES PERSON:
|
|
IDEA MODA KONFEKSİYON SAN. VE TİC. LTD. ŞTİ
|
|
|
|
|
|
Telefon: 0545 348 81 51
|
|
|
Fax:
|
|
|
E-Mail: [email protected]
|
|
|
Bank Account: Yapı Kredi
İDEAMODA KONFEKSİYON SANAYİ VE TİCARET LTD. ŞTİ̇
TR79 0006 7010 0000 0049 8856 79
Swift Code : YAPITRISXXX
|
|
| BUYER (CONSUMER): |
|
Name,Surname/Title:
|
|
|
Address:
|
|
|
Telephone:
|
|
|
E-Mail:
|
|
ORDER/CONTRACT SUBJECT: PRODUCT, PRICE AND PAYMENT
The type and kind of products (goods/services), quantity, brand/model/color, unit price(s), sales price, payment (collection) information, and delivery information, including the delivery location specified by the BUYER, are as stated below. If the shipping company does not have a branch in the Consumer's location, the Consumer must pick up the delivery from another nearby branch to be notified by the SELLER (the Consumer will be informed about this via email, SMS, or telephone). Other delivery rules are stated below.
|
PRODUCT:
|
UNIT PRICE:
|
PIECE:
|
TOTAL :
|
|
………………
|
……………………
|
…………..
|
……………….
|
| Order processing and shipping fees |
………………
|
| TOTAL PAYMENT |
……………..
|
| DELIVERY INFORMATION: |
|
Name,Surname/Title:
|
|
|
Address:
|
|
|
Telephone:
|
|
|
E-Mail:
|
|
| BILLING INFORMATION: |
|
Name,Surname/Title:
|
|
|
Address:
|
|
|
Telephone:
|
|
|
E-Mail:
|
|
DELIVERY CONDITIONS
The ordered Product will be delivered to the Consumer/third party/organization at the address provided above, in accordance with the principles stated below, provided that the legal 30-day period is not exceeded. Delivery of the Product to the Consumer within the legal maximum period of 30 days is considered timely delivery. If delivery cannot be made within the legal maximum period of 30 days due to extraordinary circumstances outside of normal sales/delivery conditions (such as adverse weather conditions, heavy traffic, earthquake, flood, fire, etc.), the SELLER will inform the Consumer about the delivery by contacting them using the available contact information. In this case, the Consumer may cancel the order, order a similar product, or wait until the extraordinary situation ends.
Exceptionally, if it is understood that the goods subject to the contract cannot be supplied for a justifiable reason and/or a stock problem is encountered, the buyer will be immediately informed clearly and understandably, and if the buyer approves, another product of equal quality and price may be sent, or, at the buyer's request and choice, a new product may be sent, and the Seller will be deemed to have fulfilled its contractual obligation in this way. The buyer may wait for the product to be back in stock or for other obstacles to delivery to be removed and/or the order may be cancelled. The BUYER is entirely free to give or withhold this approval, and in the event of non-approval, the contractual and legal provisions regarding order cancellation (contract termination) shall apply.
Generally, and unless explicitly stated otherwise, delivery costs (shipping fees, etc.) are the responsibility of the Consumer.
If the Consumer is not present at their address at the time of delivery and the persons at the address refuse delivery, the SELLER shall be deemed to have fulfilled its obligation in this regard. If there is no one at the address to receive the delivery, it is the Consumer's responsibility to contact the shipping company to track and secure the shipment. If the product is to be delivered to a person/entity other than the Consumer, the SELLER cannot be held responsible if that person/entity is not present at their address or refuses delivery. In these cases, any damages resulting from the Consumer's delayed receipt of the Product, as well as expenses incurred due to the Product waiting at the shipping company and/or the return of the shipment to the SELLER, shall be borne by the Consumer. Every person receiving the Product is responsible for inspecting it upon receipt and, if they find any problems caused by the shipping company, for refusing the Product and having a report drawn up by the shipping company representative. Otherwise, the SELLER will not accept any liability.
The Consumer must have paid the full sales price, including all costs, before receiving the Product. If the Consumer pays the sales price using a credit card, installment card, etc., from a bank (including financial institutions), all options offered by these cards are credit and/or installment payment options provided directly by the issuing institution; sales of the Product where the SELLER collects the price in full or in installments are not considered credit or installment sales for the parties to this Agreement, but rather cash sales. If the price of the product(s) subject to this agreement is not paid in full to the SELLER before delivery, the SELLER may unilaterally cancel the agreement and not deliver the product.
If, for any reason after delivery of the product, the Bank/financial institution to which the credit card used for the transaction belongs does not pay the product price to the SELLER or requests a refund of the amount paid, the product must be returned to the SELLER by the Consumer within 3 days at the latest. If the non-payment of the product price is due to an unjustified instruction or objection by the Consumer to the Bank, or due to a fault or negligence on the part of the Consumer, the shipping costs will be borne by the Consumer. The SELLER reserves all other contractual and legal rights, including the right to pursue the product price claim, in case of refusal to accept the return.
SECURITY-PRIVACY, PERSONAL INFORMATION, ELECTRONIC COMMUNICATIONS AND INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS RULES
The necessary security measures for the information and transactions entered by the Consumer on the WEBSITE have been taken by the SELLER within its own system infrastructure, in accordance with the nature of the information and transaction and the current technical capabilities. However, since this information is entered from the Consumer's device, the responsibility for taking necessary precautions to protect this information and prevent unauthorized access, including those related to viruses and similar harmful applications, rests with the Consumer.
Information regarding the processing of personal data
Except for the situations and reasons stated in our text, www.partnersoftomorrow.com does not allow your personal information to be shared with third parties or institutions. Your personal information provided to www.partnersoftomorrow.com will not be rented, sold, or shared with any person or institution in any way. Your credit card information requested on the payment page is not stored on the servers of www.partnersoftomorrow.com or the companies providing services to it, in order to maintain the highest level of security for our valued customers who shop on the site. In this way, all payment transactions are ensured to take place between your bank and your computer via the www.partnersoftomorrow.com interface. The information obtained by the Consumer during their membership and purchases on the WEBSITE may be transmitted to the relevant Authorities and Courts in cases required by law.
Regarding all information and content belonging to the WEBSITE, and their arrangement, revision, and partial/complete use; except for those belonging to other third parties according to the SELLER's agreement; All intellectual and industrial property rights and ownership rights belong to the SELLER.
The SELLER reserves the right to make any changes it deems necessary regarding the above matters; these changes will be effective from the moment they are announced by the SELLER on the WEBSITE or through other appropriate methods.
Other sites accessed from the WEBSITE have their own privacy and security policies and terms of use, and the SELLER is not responsible for any disputes or negative consequences that may arise from them.
INFORMATION REGARDING THE RIGHT OF WITHDRAWAL AND OTHER RIGHTS
Consumer's Product The customer has the right to withdraw from the order-Contract within fourteen (14) days from the date of receipt without giving any reason and without paying any penalty.
The notice of withdrawal can be made IN WRITING to our contact addresses above, via mail, email, or other means. If this right is exercised, in addition to the aforementioned notice, a copy of the shipping receipt confirming the product's return to us, the original invoice (in accordance with tax regulations), a return invoice for product returns issued to companies, and the product to be returned must be sent to us complete and undamaged, including its box, packaging, and any standard accessories.
In cases where a legal right of withdrawal exists, the Consumer is legally responsible for any changes or damage to the product that occur due to its failure to be used in accordance with its operation, technical specifications, and usage instructions within the withdrawal period, and therefore loses the right of withdrawal.
In case of withdrawal, the relevant product must be sent to our address above within a maximum of ten (10) days, at the Consumer's expense.
In cases where a legal right of withdrawal is not provided for, the Consumer cannot exercise this right, and if this right is not exercised properly or on time, the Consumer loses the right of withdrawal.
In cases of order cancellations and contract terminations, including those in accordance with the contract and law, if the product price has been collected, the product will be returned to the Consumer within a maximum of 14 days, in a manner suitable for the vehicle used for which the payment was made.
Consumers may submit their requests and complaints regarding the product and sales to the SELLER in writing through the communication channels mentioned above. As the SELLER, we are pleased to address the legitimate requests and complaints of our Consumer customers and all other applications. If a solution cannot be reached in this way, the Consumer may, if they wish, apply to the Provincial and District Consumer Arbitration Boards in their or the SELLER's place of residence (where they reside), within the monetary limits determined and announced annually by the Ministry of Customs and Trade, and in cases exceeding these limits, to the Consumer Courts.
Refund process: If the payment was made by credit card, the refund will be made to the Consumer's credit card, and the product amount will be returned to the relevant bank within the same period after the order is canceled by the Consumer; since the reflection of this amount in the Consumer's account after the refund process is carried out by the SELLER is entirely related to the bank's processing time, the SELLER is not responsible in any way for possible delays caused by reasons outside of this initiative (banks' processes for reflecting the refund in the Consumer's account can generally take up to three weeks).
The SELLER reserves the right to offset, discount, and reduce the amount to be refunded to the CONSUMER, as stipulated in the Contract and by law. The Consumer's legal rights regarding the termination of the Contract by the Consumer due to the SELLER's failure to perform its obligations are also valid and existing.
The Consumer is informed, through these Preliminary Information notices which, upon approval, form an integral part of the Distance Sales Contract, about the essential characteristics of the Product(s) subject to sale, the sales price, the payment method, delivery procedures, the right of withdrawal, and the authorities to which recourse can be made in case of other disputes.
All explanations and information in these Order-Contract Preliminary Information notices are valid from the moment the Consumer approves them on the WEBSITE and, upon acceptance, shall be binding between the SELLER and the Consumer (BUYER) together with the Distance Sales Contract.